FAQ
Can I purchase your products factory direct, at head office?
Bering distributes its products via a wide ranging network of authorised distributors but makes no direct sales.
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Can I purchase a Bering product on-line from your website?
Bering distributes its products via a wide ranging network of authorised distributors but makes no direct sales, not even though our website.
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How do I clean and maintain my textile jacket ?
• Washing:
To ensure that your clothes last as long as possible, we recommend that you machine wash them using the Wool program and do not spin them, taking care to use a mild detergent (preferably one that is non toxic and biodegradable). Never use softeners. Before washing, never forget to remove all of the protective shells as well as the thermal lining.
If your washing machine does not have a wool program, then we recommend that you wash the garment by hand in soapy water.
Then dry your garment on a coat hanger, away from any source of direct heat to avoid damaging the waterproofing.
For your thermal liner, use the delicate or synthetic textiles program without spinning and wash at a temperature that does not exceed 30°. Use a mild detergent (preferably one that is non toxic and biodegradable). Leave to dry on a coat hanger at ambient air temperature.
• Persistent stains:
If a stain remains after washing, you can rub the cloth with a nail brush and some liquid washing detergent.
• Waterproofing:
If after a few years your product is no longer waterproof, using some "waterproofing" products may extend its useful life.
• How do I clean and maintain my leather jacket/windbreaker?
To preserve the original qualities of Bering leather jackets, only the right maintenance will allow them to continue to face the aggressions encountered while riding a bike.
• Washing:
If major stains are observed (inset spots, various projections), we recommend that you remove as much as possible of the stain using soapy water and a sponge.
If your leather garment is wet, we recommend that you dry it on a coat hanger, away from any source of direct heat to avoid prematurely aging it.
• Maintenance:
Once cleaned and dried, it is important to nourish the leather: please remember that leather is a living material and that it is essential to maintain it so that it will not become altered over time.
To do this, here is our professional tip: Use the Bering leather maintenance kit (wipes are also available).
It includes a cleaner and a nourishing and protective cream to keep your leather looking like new.
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To ensure that your clothes last as long as possible, we recommend that you machine wash them using the Wool program and do not spin them, taking care to use a mild detergent (preferably one that is non toxic and biodegradable). Never use softeners. Before washing, never forget to remove all of the protective shells as well as the thermal lining.
If your washing machine does not have a wool program, then we recommend that you wash the garment by hand in soapy water.
Then dry your garment on a coat hanger, away from any source of direct heat to avoid damaging the waterproofing.
For your thermal liner, use the delicate or synthetic textiles program without spinning and wash at a temperature that does not exceed 30°. Use a mild detergent (preferably one that is non toxic and biodegradable). Leave to dry on a coat hanger at ambient air temperature.
• Persistent stains:
If a stain remains after washing, you can rub the cloth with a nail brush and some liquid washing detergent.
• Waterproofing:
If after a few years your product is no longer waterproof, using some "waterproofing" products may extend its useful life.
• How do I clean and maintain my leather jacket/windbreaker?
To preserve the original qualities of Bering leather jackets, only the right maintenance will allow them to continue to face the aggressions encountered while riding a bike.
• Washing:
If major stains are observed (inset spots, various projections), we recommend that you remove as much as possible of the stain using soapy water and a sponge.
If your leather garment is wet, we recommend that you dry it on a coat hanger, away from any source of direct heat to avoid prematurely aging it.
• Maintenance:
Once cleaned and dried, it is important to nourish the leather: please remember that leather is a living material and that it is essential to maintain it so that it will not become altered over time.
To do this, here is our professional tip: Use the Bering leather maintenance kit (wipes are also available).
It includes a cleaner and a nourishing and protective cream to keep your leather looking like new.
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How do I clean and maintain my leather jacket ?
To preserve the original qualities of Bering leather jackets, only the right maintenance will allow them to continue to face the aggressions encountered while riding a bike.
• Washing:
If major stains are observed (inset spots, various projections), we recommend that you remove as much as possible of the stain using soapy water and a sponge.
If your leather garment is wet, we recommend that you dry it on a coat hanger, away from any source of direct heat to avoid prematurely aging it.
• Maintenance:
Once cleaned and dried, it is important to nourish the leather: please remember that leather is a living material and that it is essential to maintain it so that it will not become altered over time.
To do this, here is our professional tip: Use the Bering leather maintenance kit (wipes are also available).
It includes a cleaner and a nourishing and protective cream to keep your leather looking like new.
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• Washing:
If major stains are observed (inset spots, various projections), we recommend that you remove as much as possible of the stain using soapy water and a sponge.
If your leather garment is wet, we recommend that you dry it on a coat hanger, away from any source of direct heat to avoid prematurely aging it.
• Maintenance:
Once cleaned and dried, it is important to nourish the leather: please remember that leather is a living material and that it is essential to maintain it so that it will not become altered over time.
To do this, here is our professional tip: Use the Bering leather maintenance kit (wipes are also available).
It includes a cleaner and a nourishing and protective cream to keep your leather looking like new.
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I think there is something wrong with my product, what should I do?
So as to offer an ever more efficient service, for the past ten years now Bering has developed its own After Sales Service with a full time team that takes care of product repairs for the entire Bering range. Thanks to this organisation, we are able to ensure the quality of service that is one of the Brand's fundamental values.
If you find anything wrong with your product, go back and see your dealer with a proof of purchase and tell them about your problem. If the problem requires a correction at the factory, they will return it to us for assessment by Bering's After Sales Service department. If the problem is our fault we will offer to make repairs that you are free to accept or reject. If your product cannot be repaired, it will be replaced. This procedure is completely free of charge.
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If you find anything wrong with your product, go back and see your dealer with a proof of purchase and tell them about your problem. If the problem requires a correction at the factory, they will return it to us for assessment by Bering's After Sales Service department. If the problem is our fault we will offer to make repairs that you are free to accept or reject. If your product cannot be repaired, it will be replaced. This procedure is completely free of charge.
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I would like to apply for a job with Bering, what should I do?
To apply for any job, send us your resume with a cover letter using the Hiring area. recrutement.
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I would like to be sponsored by Bering, who should I contact?
If you are looking for sponsoring, write to us with a presentation or description file using the address found on the contact.form
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I had an accident and my Bering product was damaged, what should I do?
So as to offer an ever more efficient service, for the past ten years now Bering has developed its own After Sales Service with a full time team that takes care of product repairs for the entire Bering range. Thanks to this organisation, we are able to ensure the quality of service that is one of the Brand's fundamental values.
To send your product back to our After Sales Service Department, take your product back to one of our dealers with proof of purchase. The dealer will return the product to us.
Our After Sales Service department will look after your garment. If the Bering product is no longer guaranteed, our Repairs department will issue a bespoke quote to fully refurbish it where possible.
You are free to accept or reject the repairs that we propose.
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To send your product back to our After Sales Service Department, take your product back to one of our dealers with proof of purchase. The dealer will return the product to us.
Our After Sales Service department will look after your garment. If the Bering product is no longer guaranteed, our Repairs department will issue a bespoke quote to fully refurbish it where possible.
You are free to accept or reject the repairs that we propose.
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Can you send me advertising materials?
We are unable to satisfy all of the individual requests that we receive for advertising materials. If you are looking for advertising materials, please contact one of our authorised dealers.
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How can I find out what technology is used in a product?
To find out all of the technical characteristics of your Bering product, you can download the "Product Datasheet" provided for each product that you select on the website.
You can also discover all of the technology deployed throughout our range of products by visiting the Technologyheading .
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You can also discover all of the technology deployed throughout our range of products by visiting the Technologyheading .
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Are the protective shells used in your products approved ones?
Because Bering makes no compromises when it comes to the safety our products offer customers, we systematically fit all of our range of windbreakers and jackets with CE approved protective shells for the elbows and shoulders.
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I would like to become a Bering dealer, what should I do?
You can send us your application stating your contact information (postal and phone) so that our sales department can contact you. You can write to us using the a href="index.php?act=contact" class="lien_pages">contactform .
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If you have not found the answer to your question, Contact us